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Privacy Policy

Last updated: May 8, 2026

1. Who We Are

Open Ice Skills Development operates the website at http://openiceskills.ca. We provide hockey skills training and session registration services. You can reach us at [email protected].

2. Information We Collect

When you register an account or book a session, we collect:

  • Parent or guardian name and email address
  • Player names and ages
  • Session booking and payment history
  • Communication preferences (notification opt-in/out)

3. How We Use Your Information

We use the information we collect to:

  • Process session registrations and manage bookings
  • Send booking confirmations and invoice emails
  • Notify you of new sessions or schedule changes (if you have notifications enabled)
  • Manage waiting list offers and availability
  • Respond to your inquiries

4. Email Communications

We send two types of emails:

  • Transactional emails — booking confirmations, invoices, waiting list offers, and account-related messages. These are required for the service and cannot be opted out of while you have an active account.
  • Notification emails — alerts when new sessions are added. You can enable or disable these at any time from your account dashboard.

To unsubscribe from notification emails, log in to your account and toggle notifications off in your dashboard, or contact us at [email protected].

5. Data Sharing

We do not sell, trade, or share your personal information with third parties. Your data is used solely to operate and improve our registration and training services.

6. Data Retention

We retain your account and booking information for as long as your account is active, or as needed to provide services. You may request deletion of your account by contacting us directly.

7. Security

We take reasonable measures to protect your personal information. Passwords are stored using secure hashing. We do not store full payment card details.

8. Contact Us

If you have questions about this privacy policy or how your data is handled, please contact us at:

Open Ice Skills Development
[email protected]